Acura of Seattle is committed to respecting the privacy rights of our customers and all visitors to our dealership. We take the matter of protecting our customer’s information and privacy very seriously, and have instituted many policies and procedures to ensure that your privacy rights are safeguarded. The following outlines Acura of Seattle’s privacy policies and details the measures we have taken to protect your privacy, while providing you with a unique and rewarding buying experience.
This policy was implemented as of November 01,2016 and applies to information collected at our dealership and covers the following areas:
- What personally identifiable information is collected by Acura of Seattle
- How Acura of Seattle uses this information;
- With whom Acura of Seattle may share this information;
- What choices are available to you as our customer with respect to collection, use and distribution of the information; and
- What types of security procedures are in place to protect the loss, misuse or alteration of information under our control.
Information Collection and Use
We require the submission of certain personally identifiable information such as when a visitor fills out a credit application, we collect unique identifiers (like a social security number), and/or financial information (like age or income level and bank account or credit card numbers). The financial information we collect is used to check the qualifications of our prospective customers and bill for products and services ordered. If you apply for financing through our dealership, we may collect personal information such as your name, address, driver's license number and state, social security number and other credit information. This information goes into a secure database and is used to provide the service you requested and as disclosed below. The collection, use and storage of your financial information for credit checks, for arranging credit and loans or for purchasing products and services may be subject to additional privacy policies and if so, you will be notified of them at the time of any such collection, use or storage of your financial information as required by law.
The only time that we receive such personally identifiable information is when you volunteer it by submitting it to us.
Our online surveys may ask visitors for contact information (like an email address or phone number) which they may voluntarily provide. We also may run contests on our website in which we ask visitors for similar contact information in order to participate. We use contact information from our surveys and contests to send information about products and services to these participating visitors.
Our Use Restrictions on Your Personally Identifiable Information
Acura of Seattle does not sell, rent, or share personally identifiable information to or with any third party not affiliated with or owned by Acura of Seattle except service providers who may assist us in such areas as our promotions, credit checks, data storage and order processing (See Agents and Vendors below). Acura of Seattle will never give or sell your personally identifiable information to unaffiliated third parties to be used for the purposes of sending you unsolicited commercial offers (such as spam).
We may, however, use your personal information to send you commercial offers from Acura of Seattle or its affiliated companies. You may opt out of these marketing campaigns by sending an email to Support@obrienautogroup.com
We may also need to contact you for purposes other than marketing, for example to provide notice about the status of the specific services you have requested. We also use this information to the extent necessary to prevent imminent harm to persons or property. You may not opt-out of these kinds of communications
Our Use of Anonymous, Aggregate Information
We store information that we collect through log files to create a generic profile of our visitors. Log files record internet protocol (IP) addresses, browser types, search engines, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the website, diagnose any problems, track a visitor's movement in the aggregate, and gather broad demographic information for aggregate use. Anonymous information from all visitors is collected but not linked to personally identifiable information. A profile is stored information detailing how aggregate visitors use the website. It is used solely for internal purposes, to help us improve the experience of our visitors and customers. We do not share profiles with any third parties. For certain visitors who have submitted personally identifiable information, some otherwise anonymous information is connected to your website activity and personal account.
Third Party Information About You
Our Agents and Vendors
Acura of Seattle may use other companies and individuals to perform certain functions on our behalf. Examples include marketing, credit checking, data and network hosting, service reminders, verification of sales, order processing and fulfillment, administering contact information and e-mail services and running special promotions, demographic statistics. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose. We obtain commitments from these agents and vendors working on our behalf to refrain from using any information provided by Acura of Seattle to send you unsolicited e-mail messages from third parties or similar communications and from sharing your information with unrelated parties.
Disclosure of Personal Information As Required By Law or Otherwise
We will disclose personal information when required by law, or if we have a good-faith belief that such action is necessary to (a) comply with a current judicial proceeding, a court order or legal process served on us, (b) protect and defend our rights, or (c) protect the rights, property, and other interests of our users or others.
Changes to Acura of Seattle’s Business
In the event Acura of Seattle goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, our customers' personal information may be part of the assets transferred.
Acura of Seattle takes commercially reasonable precautions to protect your personally identifiable information. While we use encryption to protect sensitive information online, we also make an effort to protect your information off-line. All our customers' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. All employees are kept up-to-date on our security safeguard and privacy practices. Finally, the servers that store your personally identifiable information are housed in a secure environment.
Correcting, Updating, and Deactivating Personal Information
If your personally identifiable information changes, you may contact us at the address below to correct, update or deactivate our record of your personally identifiable information.
Your Consent and Notification of Changes
You may unsubscribe or opt out of all future communications from us that do not relate to the products and services you have ordered by removing your contact and personally identifiable information from our marketing and communications databases by (1) calling the number listed below or (2) clicking the unsubscribe link on any email marketing communication you receive sent to you by a third party vendor, (3) by sending an email to Support@obrienautogroup.com
Acura of Seattle
Attn: Customer Relations Manager
301 Baker Blvd
Seattle, WA 98188
In connection with your transaction, whether online or at our dealership, Acura of Seattle may acquire information about you as described in this policy, which Acura of Seattle handles as stated in this policy. Acura of Seattle may collect personally identifiable information such as name, postal address, telephone number, email address, social security number, date of birth, etc. While Acura of Seattle makes reasonable efforts to secure all data submitted via this website, Acura of Seattle cannot guarantee security of personal information, and all information submitted via this website is at your own risk.
By visiting this website and/or agreeing to share your location with Acura of Seattle, Acura of Seattle may acquire non-personally identifiable information about you, such as your geographic location, internet service provider, internet browser, IP address, search engine or referral source you used to access this website, and browsing preferences. By using this website, you acknowledge and agree Acura of Seattle may use this anonymized information to improve the experience of our customers and visitors to this website.
Acura of Seattle's website resides behind a firewall and uses SSL (Secure Sockets Layer, the industry-standard security protocol used to communicate with browsers) to transmit personal information. Data is strongly encrypted during transmission to ensure that personal and payment information is secure. Industry-standard data encryption techniques are used to protect personal information on our servers. SSL-capable browsers typically have a symbol on the browser window to indicate when they are in a secure mode. In addition, the URL will begin with "https:" for all browsers.
Acura of Seattle only shares your information with our affiliates or business partners, and such disclosure is made only in connection with our regular business practices. Acura of Seattle does not sell, rent, or disclose email addresses to any other organizations.
If you have any questions about this policy or Acura of Seattle's privacy practices, please contact Acura of Seattle.