Acura of Seattle is committed to respecting the privacy rights of our customers and all visitors to our dealership. We take the matter of protecting our customer’s information and privacy very seriously, and have instituted many policies and procedures to ensure that your privacy rights are safeguarded. The following outlines Acura of Seattle’s privacy policies and details the measures we have taken to protect your privacy, while providing you with a unique and rewarding buying experience.

This policy was implemented as of November 01,2016 and applies to information collected at our dealership and covers the following areas:

  • What personally identifiable information is collected by Acura of Seattle
  • How Acura of Seattle uses this information;
  • With whom Acura of Seattle may share this information;
  • What choices are available to you as our customer with respect to collection, use and distribution of the information; and
  • What types of security procedures are in place to protect the loss, misuse or alteration of information under our control.

This Privacy Policy applies to information collected for us or by us. It does not apply to any information collected by a third-party (ie. Third-party websites or services linked to our website or recommended or referred by our website or by our staff) Further, it does not apply to any other type of online site or online service operated by Acura of Seattle or its affiliates, or to any of our offline activities

Information Collection and Use

We require the submission of certain personally identifiable information such as when a visitor fills out a credit application, we collect unique identifiers (like a social security number), and/or financial information (like age or income level and bank account or credit card numbers). The financial information we collect is used to check the qualifications of our prospective customers and bill for products and services ordered. If you apply for financing through our dealership, we may collect personal information such as your name, address, driver's license number and state, social security number and other credit information. This information goes into a secure database and is used to provide the service you requested and as disclosed below. The collection, use and storage of your financial information for credit checks, for arranging credit and loans or for purchasing products and services may be subject to additional privacy policies and if so, you will be notified of them at the time of any such collection, use or storage of your financial information as required by law.
The only time that we receive such personally identifiable information is when you volunteer it by submitting it to us.
Our online surveys may ask visitors for contact information (like an email address or phone number) which they may voluntarily provide. We also may run contests on our website in which we ask visitors for similar contact information in order to participate. We use contact information from our surveys and contests to send information about products and services to these participating visitors.

Our Use Restrictions on Your Personally Identifiable Information

Acura of Seattle does not sell, rent, or share personally identifiable information to or with any third party not affiliated with or owned by Acura of Seattle except service providers who may assist us in such areas as our promotions, credit checks, data storage and order processing (See Agents and Vendors below). Acura of Seattle will never give or sell your personally identifiable information to unaffiliated third parties to be used for the purposes of sending you unsolicited commercial offers (such as spam).
We may, however, use your personal information to send you commercial offers from Acura of Seattle or its affiliated companies. You may opt out of these marketing campaigns by sending an email to Support@obrienautogroup.com
We may also need to contact you for purposes other than marketing, for example to provide notice about the status of the specific services you have requested. We also use this information to the extent necessary to prevent imminent harm to persons or property. You may not opt-out of these kinds of communications

Our Use of Anonymous, Aggregate Information

We store information that we collect through log files to create a generic profile of our visitors. Log files record internet protocol (IP) addresses, browser types, search engines, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the website, diagnose any problems, track a visitor's movement in the aggregate, and gather broad demographic information for aggregate use. Anonymous information from all visitors is collected but not linked to personally identifiable information. A profile is stored information detailing how aggregate visitors use the website. It is used solely for internal purposes, to help us improve the experience of our visitors and customers. We do not share profiles with any third parties. For certain visitors who have submitted personally identifiable information, some otherwise anonymous information is connected to your website activity and personal account.

Third Party Information About You

Acura of Seattle supplements the information that you provide with information that we obtain about you from third parties, such as credit bureaus and other sources. We will ask any provider of such information to confirm that the information has been gathered and maintained in accordance with all state and federal laws. Any such information will be maintained by us in accordance with the standards set forth in this Privacy Policy along with other personal information you've provided.

Our Agents and Vendors

Acura of Seattle may use other companies and individuals to perform certain functions on our behalf. Examples include marketing, credit checking, data and network hosting, service reminders, verification of sales, order processing and fulfillment, administering contact information and e-mail services and running special promotions, demographic statistics. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose. We obtain commitments from these agents and vendors working on our behalf to refrain from using any information provided by Acura of Seattle to send you unsolicited e-mail messages from third parties or similar communications and from sharing your information with unrelated parties.

Disclosure of Personal Information As Required By Law or Otherwise

We will disclose personal information when required by law, or if we have a good-faith belief that such action is necessary to (a) comply with a current judicial proceeding, a court order or legal process served on us, (b) protect and defend our rights, or (c) protect the rights, property, and other interests of our users or others.

Changes to Acura of Seattle’s Business

In the event Acura of Seattle goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, our customers' personal information may be part of the assets transferred.

Security

Acura of Seattle takes commercially reasonable precautions to protect your personally identifiable information. While we use encryption to protect sensitive information online, we also make an effort to protect your information off-line. All our customers' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. All employees are kept up-to-date on our security safeguard and privacy practices. Finally, the servers that store your personally identifiable information are housed in a secure environment.

Correcting, Updating, and Deactivating Personal Information

If your personally identifiable information changes, you may contact us at the address below to correct, update or deactivate our record of your personally identifiable information.

Your Consent and Notification of Changes

By using any of our website or submitting information to us online, you agree that we may collect and use this information as stated in this Privacy Policy at the time we collect the information. If we decide to change our Privacy Policy in any material way, for a reasonable time we will post a notice to this Privacy Policy page, on the websites homepage and on any other pages or locations we deem important to alert you about the change in our privacy and information collection practices. In addition, if we make any material changes in our privacy practices that affect your personally identifiable information already stored in our database, we apply those changes to the personally identifiable information in our possession as permitted by applicable law.

Opting Out

You may unsubscribe or opt out of all future communications from us that do not relate to the products and services you have ordered by removing your contact and personally identifiable information from our marketing and communications databases by (1) calling the number listed below or (2) clicking the unsubscribe link on any email marketing communication you receive sent to you by a third party vendor, (3) by sending an email to Support@obrienautogroup.com

Further Information about Our Privacy Policy and Practices

This Privacy Policy applies to all visitors and customers of our dealership, including those consumers and/or customers who apply for and/or receive financing for personal, family or household purposes. If you become an inactive customer, or if we close or suspend your account, we will continue to adhere to the Privacy Policy in place when we collected your personally identifiable information so long as we retain it in our databases. We may delete any or all of your information at any time without notice to you for any reason or no reason unless otherwise required by law to retain it. You may have other privacy protections under state laws and we will comply with any applicable state laws when we disclose information about you. This Privacy Policy replaces our previous policy on this topic and any statements or disclosures to you about our information practices.

Contact Information

Acura of Seattle
Attn: Customer Relations Manager
301 Baker Blvd
Seattle, WA 98188
206-433-1000